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Context: New installation server: Windows NT 4 with latest Microsoft updates installed files put on NTFS, on a local drive Latest stable release of CVSNT set up admin, config, passwd, readers, writers files set up windows user accounts was able to import a module using cvs.exe commandline on the server Problem: cannot get pserver access to work. The error message is always the same, when I try cvs login "authorization failed: server blah rejected access to /path/path2 for user fred I suspect this is because the impersonation is failing. Why? Because I have triple, quadruple checked config, passwd, readers and writers, and all the directory permissions, and can find no errors. Important: the installation setup routine (install shield exe) FAILED on this server, repeatedly, always on the final installation screen. It would just hang. No error message anywhere, not even in EventLog. I had to end-task. So I'm sure that my manual installation of all the files has missed some key step which enables something, probably the impersonation feature? Is there any way that someone can diagnose this "authorization failed" error? I ended up installing on another machine, which worked easily by comparison. I saved this problem state in case there's anything to be learned from it. Ann