[cvsnt] Re: Bug tracker

Luigi D. Sandon cp at sandon.it
Thu May 12 09:57:00 BST 2005


Community technical support mailing list was retired 2010 and replaced with a professional technical support team. For assistance please contact: Pre-sales Technical support via email to sales@march-hare.com.


> This seems to work well. Apparently a few experienced and dedicated users
> help out as Mantis admins, but everybody can add new entries and add
> comments to existing entries.

[cut]

> I don't think that this makes sense. Why not allow the reporter himself to
> add the bug to the database? If it's bogus, it's easy to remove. If it's

Depends on what kind of users are reporting bugs, and therefore the 
"noise level". In some "environments" it works well, in others doesn't. 
I saw several projects already giving up mantaining a bug database due 
to the amount of bogus reports, or having to begin from scratch again. 
Verifying and deleting bugs requires time, and the user could repost 
them anyway.

However, a list of open/fixed bugs easier to search in than a mailing 
list/newsgroup would be welcome.


Luigi D. Sandon



More information about the cvsnt mailing list
Download the latest CVSNT, TortosieCVS, WinCVS etc. for Windows 8 etc.
@CVSNT on Twitter   CVSNT on Facebook