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Hi Arthur and all, I followed your suggestion of installing the latest 2.5.04 RC on our Windows Server 2008 because I was not able to run 2.5.03, however I can't go through the full installation process. When the package tries to start the CVSNT Dispatch service 2.5.04.2980 it gives an error stating that I cannot start the service because I don't have sufficient privileges to do so. However I'm already logged in as Administrator and I also ran the installer as Administrator to ensure proper privileges. Am I missing something that I should do that I'm not doing? Thanks for your help. -- Mackenzie Melo "You cannot prevent the birds of sadness from passing over your head, but you can prevent them from nesting in your hair." (Chinese Proverb)