[cvsnt] Re: Latest Updates

Tony Hoyle tmh at nodomain.org
Mon Oct 25 17:58:37 BST 2004


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Oliver Giesen wrote:
> You must be joking, aren't you? AFAICT the problems only occur with a
> handful of scanners and even most of those could be satisfied by simply
> excluding the relevant directories. I know from personal experience that
> both CA Innoculate IT and CA eTrust as well as Grisoft AVG6 Free do not
> cause any problems with CVSNT (also see thread "Antivirus survey" from Sep
> 8).

This was in response to a statement that the AV configuration couldn't 
be changed, even to the point of removing directories.

At that point the remaining choice is to not use CVSNT.

> "Officially recommending" to either entirely disable AV on a Windows machine
> or otherwise bugger off is NOT an acceptable advice IMO, especially
> considering CVSNT's new corporate focus.

It's long been the policy that bug reports won't be treated seriously 
unless they can be repeated on a machine without any AV installed.

Commercial support has different rules, but that's what they're paying 
for.  Someone would probably go down to their office and try to 
replicate the problem in situ... free support simply doesn't go that far.

> (BTW: I'm thinking about giving the AVG7 Free beta a try. Anyone got
> experience with that yet - even aside from CVSNT-compatibility?)

I've had no issues with AVG6 - works quite well.

Tony



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