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> This was in response to a statement that the AV configuration couldn't > be changed, even to the point of removing directories. > > At that point the remaining choice is to not use CVSNT. Ok, touché. > It's long been the policy that bug reports won't be treated seriously > unless they can be repeated on a machine without any AV installed. > > Commercial support has different rules, but that's what they're paying > for. Someone would probably go down to their office and try to > replicate the problem in situ... free support simply doesn't go that far. Agreed. A hint about the commercial support option might have been a good idea then. I didn't see anywhere that Rick said commercial support was not an option. > > (BTW: I'm thinking about giving the AVG7 Free beta a try. Anyone got > > experience with that yet - even aside from CVSNT-compatibility?) > > I've had no issues with AVG6 - works quite well. Yes, neither had I (apart from the limited functionality and the ugly UI - both of which are acceptable in a free offer). But I was asking about AVG7... ;) Cheers, -- Oliver ---- ------------------ JID: ogiesen at jabber.org ICQ: 18777742 (http://wwp.icq.com/18777742)