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Robert, Please see this FAQ on submitting support requests: http://march-hare.com/cvspro/faq/faq2.asp#2z Without a trace, exact commands, copies of files, error messages and client and server os versions it is really difficult to understand or reproduce your problem. A few Siemens sites have professional support as well - if you are at one of those sites then you should submit support requests through the official channels (check the eBook - I think it's at around page 12). Tony, >>I have also used this position to lowercase the username (and domain), >>because windows sometimes uses uppercase, sometimes lowercase usernames > >Not necessary - username compares are not case sensitive in Windows. Could this occur if Robert is using a Windows client and Unix server? Thanks, Arthur Barrett